Privacy Policy

Elite Performance Strategies, LLC ("EPS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website, quizzes, forms, or services, you agree to this Policy. This Policy is provided for general informational purposes and is not legal advice.

1. Information We Collect

We collect information you give us directly, including: contact details (name, email address, phone number); assessment responses (answers you provide in our quizzes and self-assessments, such as the Drift Check and Mode assessment); scheduling and intake information you submit when booking a call or completing forms; payment information, which is processed by our third-party payment processor (we do not store full card numbers); and communications you send us by email, SMS, chat, or social media. We may also automatically collect basic technical data (such as device, usage information, and cookies) when you visit our web pages.

2. How We Use Your Information

We use your information to provide our assessments, content, coaching services, and scheduling; respond to you and send service-related and marketing communications you have opted into; process payments and manage your account; improve our programs and content; and comply with legal obligations.

3. Text Messaging (SMS/MMS) Consent

If you opt in, we may send you SMS/MMS messages related to your account, scheduling, or marketing. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive texts is not a condition of purchase.

4. Third-Party Services

We use trusted third-party providers to operate our business, including ScoreApp (quizzes and assessments), GoHighLevel / LeadConnector (CRM, email, SMS, scheduling, and contracts), Stripe (payment processing), and our email and calendar providers (communications and scheduling). Each provider has its own privacy and security terms. EPS is not responsible for the independent practices of these third parties.

5. How We Share Information

We do not sell your personal information. We share it only with the service providers above, when required by law, or to protect the rights, safety, or property of EPS or others.

6. Data Retention

We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, after which we delete or de-identify it.

7. Your Choices and Rights

You may unsubscribe from marketing emails using the link in any email; opt out of texts by replying STOP; and request access to, correction of, or deletion of your personal information by contacting us below.

8. Minors and Children's Privacy

EPS provides coaching services to youth athletes who may be under 18. These services are arranged, authorized, and consented to by the minor's parent or legal guardian. Our website, quizzes, and online forms are intended for adults, and we do not knowingly collect personal information online directly from children under 13. Where a minor participates in our coaching, any personal information about that minor is provided or authorized by a parent or legal guardian, who may review it, request changes, or request its deletion by contacting us. If you believe a child under 13 has provided us personal information without parental consent, please contact us and we will delete it.

9. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the most recent version.

10. Contact Us